Printers

Printers · Toners · Inks

01442 793 344 Mon - Fri 9am - 6pm

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Delivery and Returns

Shipping and Handling

Free next business day delivery is available on all printers and orders over £125.00 + VAT on the UK mainland. We also deliver to the Channel Islands, Scottish Islands, Isle of Man, Northern Ireland and Eire.

Delivery Charges

Product TypeOrder Value + VATDelivery Charge + VAT
Any Product £125.00 and above FREE
Printers Under £125.00 £7
Inks, Toners and Accessories Under £125.00 £3.99

Delivery Schedule

We process your order right away. We will normally send your order to you by next business day service, if your order is placed before 4pm. No guarantees are given for next day delivery. However, our mission is to achieve this where possible.

Returns / Faulty Goods

In most cases a call to the manufacturer will resolve any technical issues you may have with the goods, you may be offered a replacement or repair under the terms of your warranty.

If you wish to return faulty goods for a refund or replacement you must first call our Customer services Department on 01442 793 344 to discuss your request.

Business users: The return of goods is entirely at our discretion. Business users will be charged an administration charge of 20% and the original carriage charge.

Consumers: If within 14 working days starting the day after delivery of receiving the goods you wish to return them and cancel your order, you should call our Customer Services Department on 01442 793 344 and you must confirm your request in writing or another durable medium including letter, fax or email. Our email address is office@lkprinters.co.uk. We aim to respond to all email enquiries within 24 hours. A phone call only is not enough.

We can only accept the return of goods providing the goods are complete with all relevant packaging in an unused condition or in the condition in which they were received. A full refund will be given as soon as possible or within 30 days. You are responsible for the return carriage and insurance of the goods back to ourselves.

Any goods returned to us without prior authorisation or which are not in the condition set out above will be rejected and returned to you at your cost.

We are legally obliged to return your money within 30 days the latest. However, should you fail to return the goods after a full refund we can charge you the direct costs of recovery and offset the amount against the refund due.

If any provision of these terms and conditions shall be unlawful, void or for any reason un-enforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.